online consultations

Full payment is required prior to confirmation of the appointment.  A confirmation email will be sent with a payment receipt, reference number and video link invite.

A full refund will be made on cancellations made 24 hours before the scheduled appointment time.  Cancellations within 24 hours will incur a 30% cancellation fee from the total price of the consultation booked and refund of the remaining amount. 

Payments can be made via direct bank transfer within the UK and online payment platforms from outside the UK.  International payees will be forwarded an online payment link to complete transfers.

Choose from Skype, Facetime, Google Meet or Whatsapp online video platforms.  

Due to the nature of virtual calling, we are required to anticipate unexpected incidents occuring.  In the case that connection issues arise at either end, arrangements will be made to reschedule at the earliest and most convenient time possible for both parties.  No addtional charges will be incurred.

Your personal data is kept in accordance with GDPR and ethical practice codes of regulatory bodies.   Platforms that have end-to-end encryption for 1:1 video calls are used to ensure security and privacy where sensitive information is being shared via videocall.